Managing the Workforce
Course Code: CLAPEOP5933
The lines of communication are short, the task simple, the deadline adequate – and yet the problems multiply exponentially and all too soon the deadline comes and goes – and no samples appear! What went wrong, how similar is this to what happens at work? What procedures could help to improve things and ensure a much more positive outcome?
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You will learn how to
- Highlights the common problems that result from lax management
- Stresses the need for effective delegation with clearly understood instructions, review points and deadlines
- Highlights the need for regular monitoring and review
- Identifies the roles of manager and supervisor
- Identifies the ways to create an informed, motivated, confident work team of whom you have high expectations
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