The follow-on qualification from our Change Management Foundation course
This follow on part of the APMG accredited Change Management qualification developed in partnership with the Change Management Institute. If you are looking to renew your Change Management certification please be aware that due to a syllabus change in Sept 24, anyone who obtained their qualification before this date needs to take the full Foundation & Practitioner course. Please Note: If you attend this course publicly it is highly likely you'll be joining a group of students mid-way through their Change Management Combined course. As such there will be no re-cap of the Foundation material and depending on the ability and speed of the entire group your Practitioner exam could be as early as Friday am.Book Your Course
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Who is this course for
The course will be of use for those that are responsible for introducing a change or for those affected by it. Those involved in project, programme and portfolio management will benefit from attending as the course as the course offers approaches that complement, and would make more likely the success of, project, programme and portfolio management approaches.
Purpose of the course
This course is designed to build on the knowledge and understanding gained from the Foundation course. Addressing the needs of those who carry out the work of managing change in much more detail.
You will learn how to
- Assess the impact of the "change curve" on individuals
- Consider the motivations of individuals
- Consider the learning needs of those affected by change
- Use metaphors to assess types of organisations
- Describe and use change management models
- Identify and plan for roles in change management
- Assess the organisational culture
- Identify emergent change
- Identify and exploit drivers of change
- Consider the effect of a vision on change management
- Understand project managementin overview
- Identify, map and segment stakeholders
- manage relationships with stakeholders
- Use different communication channels
- Use facilitation techniques
- Assess the impact of change
- Build readiness for change
- Prepare for resistance
- Build team effectiveness
Prerequisites
Delegates need to have passed the Change Management v3 Foundation exam. If you took your Foundation exam before Sept 24 you'll likely need to take the new Change Foundation exam before you are eligible for this Practitioner course.Knowledge of project and programme management is useful but not essential.
Benefits for you as an individual
Your will have an improved ability to manage the reactions of change, learning how people react to change and ultimately being able to see change through to successful business transformation. You will also know how to take people through the various phases of transition and lead change more effectively with less resistance and more support.
Benefits for your organisation
In today's climate change is essential to business success. Having people who can reduce the risk of failure or delay during periods of organisational transformation are a valuable asset. Having qualified people who can gain support from staff and instil confidence in the change management programme is essential to the success of any change programme and thus business.
Change and the Individual
- Understanding the Change Curve (Kubler-Ross)
- Planning for Personal Transitions
- Maslow’s Hierarchy of Needs in Change Management
- Psychological Factors: Satisfaction, Growth, and Resistance
- Personality Types and Change Responses (Myers-Briggs Type Indicator)
- Learning Theories and their Application to Change
- Individual Learning Styles and Adaptation to Change
- Developing Effective Training Plans
Change and the Organisation
- Organisational Metaphors and Their Impact on Change (Morgan's Metaphors)
- Change Models: Kotter, Senge, and Lewin
- Key Organisational Roles in Change Management
- Understanding and Shaping Organisational Culture
- Navigating Emergent Change and Complex Systems
- Identifying and Addressing Drivers of Change
- Vision Development and Alignment with Organisational Strategy
- Assessing and Adapting to the Project Environment
Communications and Stakeholder Engagement
- Advanced Stakeholder Identification and Mapping Techniques
- Strategies for Managing and Mobilising Stakeholders
- Enhancing Two-Way Communication and Overcoming Cognitive Biases
- Effective Change Communication using Symbols and Metaphors
- Optimising Communication Channels (Lean vs. Rich)
- Creating a Comprehensive Communication Strategy and Plan
- Facilitation Techniques for Engaging Stakeholders
Change Management Practice
- Identifying and Managing Change Impacts
- Building Motivation and Reducing Resistance to Change
- Applying Levers for Change (Carrot and Stick Approaches)
- Managing Reinforcing Systems: Vicious and Virtuous Circles
- Enhancing Team Effectiveness in Change Initiatives
Additional Exam Information
On the last day of the course there is a 2.5 hour exam which is objective testing based on a case study scenario. A pass mark of 40 (50% is required to gain the Change Management Practitioner qualification.Pre-Coursework
Please familiarise yourself with your Foundation course material before attending the course. Including reviewing the course text, which you are expected to bring with you having already undertaken the Foundation level qualification.Get Started
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